Most Trusted Health Insurer

CSS again voted 'Most Trusted Health Insurer'

• In 2018, CSS took the top spot in the health insurance category, lifting the title of 'Most Trusted Brand' for the seventh time.

Efficiency

Lowest administrative costs in Switzerland

• CSS spends only 2.9 percent of your premiums on administration. About 97 cents of each franc in premiums are used for covering the cost of hospitals, doctors and medicines, while administrative expenses amount to only 3 cents.

Marketing

Best of Swiss Web 2018

• Our autumn 2017 online campaign picked up a complete set of medals at the Best of Swiss Web Awards 2018, winning Bronze in the ‘Marketing’ category, Silver in the ‘Data & Technology Driven Campaigns’ category and Gold in the ‘Business’ category.

Marketing

Swiss Effie Awards 2018

• Our autumn online campaign scooped up two priyes at the Swiss Effie Awards 2018: it was awarded Gold in the ‘Media’ category and Bronze in the ‘Activation’ category.

Marketing

SDV Award 2018

• Our autumn 2017 online campaign picked up two accolades at the 2018 award ceremony: Gold in the ‘Digital: Creative Use of Data’ category and Bronze for ‘Dialogue Campaigns with an E-Mail Marketing & Social Media Focus’.

Marketing

SDV Award 2017

• The app received the gold award in two categories – 'Digital: Mobile Marketing incl. App' and 'Campaigns for Financial Service Providers' – plus a silver award in the 'Customer Retention Programmes' category. According to one of the jurors for the first category: 'In reality, most of us already have more than enough apps. But when an app is as smart and useful as the myCSS app, it not only generates outstanding download and user numbers, it also earns gold from the jury.'

Marketing

myCSS app wins several gold and silver medals

• The CSS Insurance app has been awarded two gold and three silver medals by a jury of experts at the 'Best of Swiss Apps Awards 2016'.

Quality

Special prize at the Swiss insurance industry innovation awards

• Our QualiCheck won the special prize at the Swiss insurance industry innovation awards on 25 October 2017.

Quality

CSS has the first certified data collection centre in Switzerland

• On 1 January 2013, the CSS data collection centre became the first of its kind in Switzerland to manage hospital bills electronically.

Quality

Data protection seal for Medical Advisory Service and benefits assessment of CSS Insurance

• Since 2007, the Medical Advisory Service (MAS) has held the GoodPriv@cy seal of data protection, and since 2010 it has also been certified under the Ordinance on Data Protection Certification (VDSZ).

CSS as an employer

CSS is once again rated an excellent employer in 2018

• The employee survey rates CSS Insurance an excellent employer for the second time in a row.

CSS as an employer

CSS Insurance awarded 'Fair Compensation' label

• According to the Federal Office for Gender Equality, there are still great differences in pay here in Switzerland. The CSS Group has now become one of the first companies to be awarded the 'Fair Compensation' certificate by the Swiss Association for Quality and Management Systems (SQS), attesting to equal pay for equal work.

CSS as an employer

CSS awarded 'Friendly Work Space' label