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myCSS client portal

With myCSS, you have everything under control. You can view your documents, send us bills digitally, and see what CSS pays.

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Your benefits

  • You can submit bills online with myCSS.
  • You see right away what costs CSS will assume for you and which providers and therapists in your area are recognised.
  • Everything is easier with the myCSS app.
  • You can view or download documents from the last 5 years at any time, such as the annual tax statement.
  • It's easy to find all the important information concerning your medical provision.

Good to know


More than 1 million users appreciate the simplicity of myCSS.

What CSS pays

You can quickly find out, for example, whether your fitness membership is paid for.

Any time

Fed up with office hours – ask us 24/7.

How myCSS works

Opt for the paperless organisation of all matters related to your health..

Quickly submit your bill

Easily submit your bills online: scan, upload, that’s it. Our tip: with the myCSS app, all you have to do is take a photo of the bill.

What does CSS pay?

Whether fitness course, massage or new glasses. MyCSS lets you see immediately what contribution you personally will receive. The benefit statement shows clearly what you have to pay, what CSS pays, and which costs are not insured (NIC).

Not feeling well?

It's easy to find all the important information concerning your medical provision. You receive free medical advice around the clock – also when you're abroad. If you wish to check your symptoms digitally, myCSS takes you directly to the Well app.

Find the right contact person immediately

In myCSS you see your right contact person immediately. This makes it easier to follow the rules if you forgo a free choice of doctor.

You can check and extend the time frame for the Telmed and Multimed basic insurance models.

Your digital insurance folder

You can view your policies and benefit statements at any time. It's also easy to find insurance certificates and tax statements issued during the past 5 years.

Frequently asked questions

Anyone who is over 18 and has health insurance with the CSS Group.

Follow our step-by-step instructions that will guide you through the process.

Yes, at myCSS, your data is absolutely secure. CSS makes protecting your privacy a top priority (Cookie Policy). That’s why it meets the very highest security and data protection standards.

Yes. By registering for myCSS, you will receive all documents electronically. You can change this delivery method in the myCSS settings at any time.

Tip: You will also receive your bills electronically. We recommend signing up for LSV, Debit Direct or eBill.

NIC means non-insured costs. These are costs that are not covered by CSS. You have to pay them yourself.

You can see all the premiums and benefit statements of the last 5 years.