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Good to know: all about insurance

Increase your understanding of your insurance. CSS is here for you and is happy to answer questions about savings, bills, co-payments, contracts and protecting yourself against cybercrime.

The advantages for you

You can submit your fitness membership and other bills easily using the myCSS app.
We actively promote your health with up to CHF 1,200 per year.
CSS clients can find fantastic offers in the enjoy365 Health Shop and use the active365 app for free.
Medical advice is available 24/7 on 058 277 77 77.

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Don’t lose money

Bill & payment

Find out the right way to submit doctors’ bills and the easy way to pay your premium statement.

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What you pay

Co-payment

You pay a share of the medical expenses through the deductible, retention fee and hospital contribution.

Costs in a nutshell

One of the leading basic insurers

About 1.7 million people trust CSS. Not without reason. Because, as a health partner, we’re there for our insured persons when they need us. With about 100 agencies throughout Switzerland, we’re always close to our clients.

Save on & optimise health insurance

Comparing premiums and adjusting your deductible are two popular methods of saving on health insurance costs. We have even more tips for ways to save on health insurance. Because CSS has the right solution for individuals, couples and families.

Save & optimise

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Save on basic insurance

Waive free choice of doctor

Switching to an alternative model of basic insurance has many advantages – like cheaper premiums – and comes with a few rules.

Discover the advantages

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It couldn’t be easier

Change to CSS

Switching health insurer is quick and easy. Don’t miss the cancellation deadline.

Change health insurer

Health insurance premiums at a glance

Calculate premium

Worth knowing

Cybersecurity

Two-factor authentication with smartphone on laptop

Beware of phishing emails

Fake emails that appear to be from CSS are being sent.

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Insurance tips

Everything you need to know about your insurance.

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EHC for your health

The new supply model for the Vaud region.

Well looked after

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Contract & policy

What you need to know about powers of attorney, contract roles or termination.

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New to Switzerland

You have 3 months after arriving to take out basic insurance.

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Insurance cover for travellers

Find out how to get optimum protection worldwide.

Protected abroad

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Discover the advantages

About 1.7 million people trust CSS.

You also benefit

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myCSS client portal

Doing everything digitally means you’ll never lose track.

Discover the advantages

La mamma tiene la mano sulla fronte calda del bambino e guarda lo smartphone.

Check symptoms

Get a recommendation, book a doctor's appointment and much more.

Discover the Well app

50% cheaper

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enjoy365 Health Shop

Make the most of attractive offers and amazing top deals.

Find out what’s new

Earn up to CHF 400

Use active365 and reward yourself for leading a healthy lifestyle.

Discover active365

Higher deductible

The higher the deductible, the lower the premium. How to make the right choice.

Change deductible

Switch model

Change your medical point of contact and pay less.

Exclude accident cover

If you work at least 8 hours a week, you can save on premiums.

Change accident cover

Insurance tips

Menschen sitzen an einem Tisch und diskutieren

Really need supplementary insurance?

Find out how supplementary insurance can protect you from high costs.

Discover the advantages

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Choosing the right model

Which general health insurance model is right for me?

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Tax return

How to deduct healthcare costs and premiums.

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Family insurance

The ideal way to insure your loved ones without overstretching the household budget.

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Cancelling health insurance

How to cancel health insurance properly, and by when.

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Time to go abroad

Find the right choice of insurance and pension planning before a stay abroad.

What's important

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Health insurance made simple

How the health insurance system is structured, and what you need to know.

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Bullying and legal action

Harassment, embarrassment, spreading lies: cyberbullying has many faces.

Help for victims

135538741

Accident & illness abroad

What to do and who to notify when something happens abroad.

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Protection against hackers

Take out legal expenses insurance to protect yourself against cybercrime.

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