Frequently asked questions
What deductible should I choose?
You should take the following points into consideration when deciding which deductible is best for you. If you decide in favour of a low co-payment, your health insurance premium will be somewhat higher. To help you reach a decision, we recommend taking a look at your healthcare costs over the past few years. This will allow you to determine whether you would prefer to choose a low deductible or pay a greater share of your healthcare costs out of your own pocket.
How can the deductible be changed?
You can change your deductible with effect from 1 January each year. Please note the period of notice.
What does a higher deductible mean?
It means you need to have money set aside to cover your deductible should the worst case scenario arise. This is the amount up to which you as the policyholder must pay the costs out of your own pocket. If the total costs are higher than the deductible, the general health insurance company will pick up the tab for the remaining amount, after deducting the retention fee.